Terms & Conditions
Terms & Conditions
  • Tickets once purchased cannot be cancelled, exchanged or refunded.
  • Tickets purchased for a particular multiplex are valid for that multiplex only.
  • Children below the age of 18 years cannot be admitted for movies certified 'A'.
  • Please carry proof of age for movies certified 'A'.
  • Please purchase tickets for children above the age of 3 years.
  • Outside food and beverages are not allowed inside the cinema premises.
  • A convenience fee per ticket is levied on all tickets booked online.
  • Ticket holders are required to abide by the policies laid down by the INOX Management.
  • Entry is allowed only for valid ticket holders.
  • In case a ticket is lost or misplaced, a duplicate ticket cannot be issued.
  • The holder of a physical ticket/E-Ticket with registered Mobile Number of that particular transaction is deemed to be the owner of the ticket.
  • Please add eticketing@inoxmovies.com to your address book to ensure email delivery in your inbox.
  • Patrons under the influence of alcohol or drugs will not be allowed inside the Cinema Premises.
  • INOX Cinemas does not take responsibility of loss or damage to articles that patrons may unknowingly carry inside the Auditorium.
  • Seat Layout Page for INOX Cinemas is for representational purpose only and actual seat layout might vary.
  • Items like laptop, cameras, knives, weapons, lighter, match box, cigarettes, firearms and all types of inflammable objects are strictly prohibited.
  • Items like carry-bags eatables, helmets, handbags are not allowed inside the theatres and are strictly prohibited.
  • Entry will be denied for patron/s with any symptom related to COVID-19.
  • All patrons shall be solely responsible and liable for any risks pertaining to the Covid-19 virus upon entry to theatre premises. INOX or its Directors, officers, employees or its group companies or insurers and any other related parties shall not be liable directly or indirectly in any manner whatsoever if any patron at any time is infected with the Covid-19 virus or for any injury whether personal or incidental or otherwise and/or for any special, indirect, indirect, punitive, incidental, or consequential damages or any damages whatsoever.
  • Please follow all social distancing norms.
  • Only for Goa Cinemas:
    As per Govt. notification, individuals who are fully vaccinated and have completed 15 days after their second dose OR individuals who possess Covid negative test report for the test conducted not prior to 24 hours from the time of entry will be allowed to enter cinema.
  • Only for Rajasthan, Madhya Pradesh, Surat, Bhubaneshwar and Guwahati Cinemas:
    As per state orders only fully vaccinated individuals allowed to enter cinema
  • For Karnataka Cinemas:
    A.Wearing of face mask inside the multiplex is compulsory. Masks need to be worn even while watching a movie inside the auditorium.
    B.All guests will be checked for fever using a thermal scanner at the multiplex entrance.
    C.Spitting inside the multiplex premises is strictly prohibited.
    D.Individuals must maintain social distancing inside the multiplex premises – a minimum distance of two feet.
  • For Delhi Cinemas:
    Contactless food and beverage purchase transaction and self pick -up from the counter.
  • For Udaipur and Kerala Cinemas(As per government order) :
    Entry is allowed only those who have taken first dose of vaccination. (above 18 years of age)
  • For Tamil Nadu and Kerala Cinemas(As per government order) :
    Wearing of face mask inside the multiplex is compulsory. Masks need to be worn even while watching a movie inside the auditorium.
  • Only for Chhattisgarh Cinemas :
    as per Govt.guidelines Vaccination Certificate is mandatory for all
  • For MX4D movie
    1. There will be no interval in MX4D movies.
    2. Infants/children less than 4years or 3feet 6inch in height are not allowed inside the MX4D auditorium.
    3. Children aged 4-10 years must be accompanied by a supervising adult.
    4. Hot beverages are not allowed inside the MX4D auditorium.
    5. Do not wear delicate clothing to a MX4D movie.
    6. Do not carry fragile articles/handbags. These are subject to damage by wind/water/bubbles/strong scent.
    7. MX4D experience not recommended for expectant mothers.
    8. MX4D experience not recommended to patrons prone to motion sickness, or having any other medical condition (neck/spinal injury/heart condition/epilepsy/bone & joint related illness).
    9. Kindly check the list of prohibited items displayed at the cinema
  • For 3D movies:
    ticket price includes charges towards usage of 3D glasses.
  • Decision(s) taken by INOX shall be final and binding.
  • Rights of admission reserved.