Terms & Conditions
Terms & Conditions
  • Tickets once purchased cannot be cancelled, exchanged or refunded.
  • Tickets purchased online are not eligible for discounts, schemes or promotions of any kind.
  • To collect your tickets from the INOX Box Office, it is mandatory to present the debit/credit card used by you to book tickets along with the booking confirmation (SMS/Computer printout). Amex cards are also valid.
  • Online bookings on our site are carried out over a secure payment gateway.
  • Tickets purchased for a particular multiplex are valid for that multiplex only.
  • Children below the age of 18 years cannot be admitted for movies certified 'A'.
  • Please carry proof of age for movies certified 'A'.
  • Please purchase tickets for children above the age of 3 years.
  • To counter unforeseen delays, please collect your tickets half an hour before show time.
  • Outside food and beverages are not allowed inside the cinema premises.
  • A convenience fee per ticket is levied on all tickets booked online.
  • Ticket holders are required to abide by the policies laid down by the INOX Management.
  • Entry is allowed only for valid ticket holders.
  • In case a ticket is lost or misplaced, a duplicate ticket cannot be issued.
  • The holder of a physical ticket is deemed to be the owner of the ticket.
  • Decision(s) taken by INOX shall be final and binding.
  • Rights of admission reserved.
  • Please add eticketing@inoxmovies.com to your address book to ensure email delivery in your inbox.